Absolutely. Our formulas are made with sensitive skin in mind - gentle, effective, and dermatologist-backed. Every skin is unique. We recommend patch testing before use. If irritation occurs, please complete our Adverse Reaction Form here.

They sure are. We love a simple routine for younger skin - gentle cleansing and hydrating are key. Our Cleanse + Moisturise Bundle is a great starter duo for teens just beginning their skincare journey. Every skin is unique. We recommend patch testing before use. If irritation occurs, please complete our Adverse Reaction Form here.

We know how tricky sensitive skin can be. Many customers with eczema or dermatitis have found our formulas gentle and supportive, but every skin is different. We recommend patch testing first and checking in with your healthcare provider if you’re unsure. If your skin reacts, please complete our Adverse Reaction Form so our team can help.

Everyone’s skin is different, but with consistent use most people notice their skin feeling calmer and more hydrated straight away. Visible improvements usually appear within 2–4 weeks. For bigger glow-ups - like smoother texture, fading scars, or fewer breakouts - give it more time. Skin works in cycles, so sticking with your routine is the best way to see long-term results.

Purging can sometimes happen when you introduce active ingredients like AHAs or BHAs - it’s your skin speeding up its renewal process. Most Kaladé products are formulated to be gentle and barrier-supportive, so many customers don’t experience it. If you’re unsure, introduce one new product at a time and listen to how your skin responds. And remember: purging usually settles within a few weeks, while irritation feels different - if irritation occurs, please complete our Adverse Reaction Form here.

Yes - always. Daily SPF is non-negotiable - especially if you're using exfoliating serums like our PM Serum. Kaladé doesn’t currently offer SPF (yet 😉), we recommend pairing your routine with a broad-spectrum sunscreen every morning to keep your results (and your skin barrier) protected.

Our IYKYK Daily Moisturiser and Glow Up Face Oil are both fragrance free. Our Hydration Era Body Moisturiser and CEO Cleanser are both lightly fragranced using the essential oil Ylang Ylang, which also has amazing benefits for your skin. If you’re sensitive to scent, you’ll love how calm and gentle Kaladé feels on the skin.

Our Goldy AM Serum and Dream PM Serum also contain a small amount of added fragrance. It’s there to enhance your skincare ritual with a fresh, clean scent - but it’s used in low concentrations to stay gentle and respectful of sensitive types. 

Yes! All of our skincare is proudly formulated and made right here in Australia. By keeping production local, we’re able to support Australian manufacturing while meeting strict Aussie skincare standards - so you can trust what’s in every tub.

Never. Kaladé is 100% cruelty-free - always has been, always will be. We do not test on animals at any stage of production.

Great question — and totally fair! Our IYKYK Moisturiser (and a few other Kaladé faves) are packaged in airless pump jars, which are designed to protect your skincare and enhance performance.

While the net weight is exactly what’s listed on the label (e.g. 50ml), the outer jar may appear larger than expected. Here’s why:

• The airless pump mechanism takes up internal space
• An internal disc pushes the product up from the bottom
• The outer shell adds extra protection against air and light
  
  

The result? You get every last drop, with zero contamination and no guessing how much is left.

So even if the jar looks larger than 50ml, rest assured:

• You’re getting the exact amount stated on the label
• The packaging is designed with purpose
• It’s built to protect your product and keep your routine as clean and effective as possible