Yes! Our formulas are designed to be gentle, effective, and suitable for most skin types - including sensitive ones. If you're unsure where to start, we recommend patch testing first. If irritation occurs please complete our Adverse Reaction Form here.

They sure are. We love a simple routine for younger skin — gentle cleansing and hydrating are key. Our Cleanse + Moisturise Bundle is a great starter duo for teens just beginning their skincare journey. If irritation occurs please complete our Adverse Reaction Form here.

Many customers with eczema or dermatitis have loved our formulas, but since everyone’s skin is unique, we always suggest patch testing first. We always recommend checking with your healthcare provider if you’re unsure if it’s right for your skin type. If irritation occurs please complete our Adverse Reaction Form here.

Everyone’s skin is different, but with consistent use, you’ll usually start noticing improvements in 2–4 weeks. For long-term glow-ups (think texture, scarring, or breakouts), stick with it — your skin needs time to do its thing.

Purging can happen when introducing active ingredients like AHAs or BHAs, but most of our products are formulated to be gentle on the skin barrier. If you're unsure, introduce one new product at a time and listen to your skin.

Yes, always. Daily SPF is non-negotiable - especially if you're using exfoliating serums like our PM Serum. Kaladé doesn’t currently offer SPF (yet 😉), so pair your routine with a broad-spectrum sunscreen in the morning.

Our IYKYK Daily Moisturiser and Glow Up Face Oil are both fragrance free. Our Hydration Era Body Moisturiser and CEO Cleanser are both lightly fragranced using the essential oil Ylang Ylang, which also has amazing benefits for your skin. If you’re sensitive to scent, you’ll love how calm and gentle Kaladé feels on the skin.

Our Goldy AM Serum and Dream PM Serum also contain a small amount of added fragrance. It’s there to enhance your skincare ritual with a fresh, clean scent - but it’s used in low concentrations to stay gentle and respectful of sensitive types. 

Yes! All of our skincare is formulated and made right here in Australia. We’re proud to support local manufacturing and strict Aussie skincare standards.

Never. Kaladé is 100% cruelty-free - always has been, always will be. We do not test on animals at any stage of production.

Great question — and totally fair! Our IYKYK Moisturiser (and a few other Kaladé faves) are packaged in airless pump jars, which are designed to protect your skincare and enhance performance.

While the net weight is exactly what’s listed on the label (e.g. 50ml), the outer jar may appear larger than expected. Here’s why:

• The airless pump mechanism takes up internal space
• An internal disc pushes the product up from the bottom
• The outer shell adds extra protection against air and light
  
  

The result? You get every last drop, with zero contamination and no guessing how much is left.

So even if the jar looks larger than 50ml, rest assured:

• You’re getting the exact amount stated on the label
• The packaging is designed with purpose
• It’s built to protect your product and keep your routine as clean and effective as possible